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The Customer

ongRamp is a new music community focused on the creative aspects of music. The name implies a place where songs and songwriters can advance (ramp) based upon their merit.

Creating income is an important issue for most people. You will see much of the site geared toward creating income opportunities for independent artists and songwriters by bringing them closer to their fans.

The only thing more important than income long-term is probably relationships. Toward that end, you will notice many features around the site that are designed to allow members to develop relationships with a broad range of people in the industry from fans to record labels.


The Results

I've been an administrator for the SongRamp site for the past 17 months, so I've been using the Bondware platform as a user (songwriter) and as an administrator. I feel the product is very intuitive. Much of what I've learned as an Administrator has been by self-exploration, and more often than not, I'm able to find what I need to do, and how to do it, with very little direction from more senior team members.

"As a songwriter, the process of setting up one's homepage, uploading songs, using the forums, etc, is about as easy as they come. I've been a member at various other websites: IUMA, Tonos, Broadjam; none were this easy to use.

"Furthermore, as an Administrator, I deal first-hand with all the support emails that users have. Very few, in relation to the active membership, have to do with not understanding the platform. Most issues are users not very familiar with computers and/or the Internet asking basic questions.

"In closing, I think it's a solid platform, easy to use, and I've yet to even run across any type of bug in the platform after 17 months of non-stop use."

Blake HillSenior Administrator

"I'm not in any way shape or form computer savvy! I've always done just basic things: email, google search, etc. I was asked to join the Songramp team well over a year ago and was excited yet I was also a bit unsure. What if I couldn't handle what the job entailed? I've NEVER done anything like this before on a computer.

"I'm happy to report and feel I have been able to get around and do what I have to do at my job because of the Bondware program. It explains everything in simple relatable terms and is just the ticket for this computer-challenged gal.

"Thanks for making it easy!"
--Lucy Webster Administrator

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